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Request a return number by clicking on this link. On the following
page fill out the online form with your full name, order number, and
the reason why you are returning this product. Your request will be
processed and evaluated for eligibility. Once your request is deemed
eligible you will be sent an email reply with your return order
number.
Note: You must request a return order number within
60 days of purchase or your order will not be refunded.
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Place all the bottles, including those used, in a
properly packaged shipping box. Legibly, write the return number
on the box. Please note that you must ship all the bottles
purchased, including the empty bottles consumed, and the correct amount
of empty/closed bottles must be present. Incomplete returns will not
be honored.
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Securely seal the package and mail it, via certified
mail, within 10 days of receiving your return order number
(this is strictly enforced), to the address provided.
The payment will be refunded in the same form it was
received unless otherwise directed. Refunds are processed on the 1st and 15th of each month. Once
processed, the credit for the refund will appear in your next
billing cycle.